Limited 1 Year Warranty
Limited 1 Year Warranty For Doors, Cabinets & Accessories
All claims must be made within 7 days of AWD invoice date. AWD may request defective product to be returned for inspection, if so AWD will arrange for carrier to collect product. Please re-package the item for safe shipment back to AWD. Upon our receipt and inspection AWD will issue a credit toward replacement. Replacement orders are processed and usually shipped within 3 days of notice.
Freight Damage is not the responsibility of AWD. All freight companies require that customers inspect the delivered condition of ALL cartons/pallets prior to signing and accepting delivery. We recommend making the following notation on each weigh bill presented by the carrier. “SUBJECT TO FURTHER INSPECTION FOR POSSIBLE CONCEALED DAMAGE”. From our experience, AWD recommends that you inspect each door within 24 hours of delivery and file a claim immediately with carrier.
Tell Us About Your Needs
We'd love to talk to you about your next custom door project. Let the experts at Arkansas Wood Doors help you establish a plan that will work for your needs.
We have a team of experts who can help you properly order your custom doors to ensure that you receive everything you need for your next project.
Quality and satisfaction take top priority at Arkansas Wood Doors.